No Signfolio account is required. Your local files, website analytics, support messages, and App Store purchase records are different types of data. Deleting one does not automatically delete the others or cancel a subscription.
Delete files in the browser
Close the Signfolio tab to release the current document-processing session. Delete any exported PDFs or signature images from Downloads, Files, or other locations where you saved them. Use your browser’s website-data settings to remove cookies or stored site data for signaturemakeronline.com. Clearing cookies does not itself erase analytics records already collected by Google.
Delete files on your iPhone
- In Signfolio, delete the signatures and document drafts you no longer need from their libraries.
- To remove the app’s local data, choose Delete App in iPhone Settings, General, iPhone Storage, Signfolio. Offloading the app keeps its documents and data.
- Separately delete exported copies in Files, Photos, cloud storage, or apps you shared them with, including their Recently Deleted folders where applicable.
These actions may be irreversible. Save anything you need first. We cannot remotely erase local files or recover deleted drafts. Temporary import and share files expire after one day and are cleaned on a subsequent app launch.
Request deletion of service data
Email our team to request deletion of support correspondence or other personal information that we or our processors hold. Tell us whether you used the website or iPhone app, the data you want removed, and the email address previously used to contact us, if any. For purchase-related records, we may ask for a transaction reference or an app identifier to locate the record. Do not include documents, signatures, passwords, or full payment-card details.
Email a deletion requestThis opens your email app with a draft; your request is sent only when you send the email. You can also write directly to info@navistack.app with the subject “Signfolio data deletion request”.
What happens next
We will review the request, ask for proportionate verification if needed, and respond within the period required by applicable law. Anonymous analytics or app records may not be identifiable from an email address alone. We will explain any information needed to locate a record, deletion we can perform, or limits that apply.
Some records may need to be retained for legal obligations, transaction disputes, fraud prevention, or security. Apple controls its own transaction records, and deleting RevenueCat-related data may affect access restoration without erasing Apple’s purchase history. We will explain applicable retention or provider limitations when handling your request.
Cancel billing separately
Deletion does not cancel an Apple subscription. Manage it through Apple’s subscription settings before or after deleting the app. Visit store purchases for cancellation and refund links, and our privacy policy for details about each type of information.